If you've used Track Changes, then turn it off and resolve all the changes in the document. If you've turned on AutoSave, turn it off. For instance, if you've used Word's versioning capabilities with the file, turn them off. You'll also want to make sure that Word features that add to document complexity are turned off. This program will get rid of a lot of other non-essential files and could improve the responsiveness of your system. In earlier versions of Windows, you can find this by navigating (using the Start menu) to All Programs | Accessories | System Tools. In newer versions of Windows, type "disk cleanup" (without the quotes) in the search box to the left of the task bar. (The article is for Word 2010, but it is still very applicable to later versions of the program.) Īfter getting rid of the temporary files, run the Disk Cleanup app (Windows Disk Cleanup in earlier versions of Windows). You can find more information about Word's use of temporary files at this page in the Knowledge Base. Anything with the TMP extension can be deleted outright anything that starts with a dollar sign can be deleted if it appears that the file is simply a Word document with the dollar sign added as a prefix. Look for anything ending with a TMP file extension or anything that starts with a dollar sign ($). You want to get rid of these they are intended to be temporary, after all. Office 365 cannot save word document windows#First, get out of Word and do a search (using Windows tools) to locate any temporary files that may be created by Word or by other programs. There are a few things you should try to help narrow down the problem. He's tried chopping it up into smaller files and saving those, but whatever he does he gets the same error response. If David tries to save it without altering it, there is no error response, but it also appears that the document isn't really saved anew (insofar as its Date Modified property isn't updated). Office 365 cannot save word document full#If he tries to edit it and save it, he always gets the reply that "The disk is too full or too many files are open." Neither situation is true. Not even amended to say ‘This behaviour is by design’ but erased from Microsoft – now an ‘ un-article‘ as Orwell might say.David has a large Word file, approximately 6.3 MB in size. As soon as you close the File Open dialog the second Excel file will open up.Īfter our original article appeared, the KB article was totally removed. When you double-click on the second Excel file nothing happens except focus is changed to the Open dialog. Interestingly Excel 2007 behaves differently. Some dialogs like File | Open are ‘modal’ meaning that the program can’t accept any input until the dialog is closed. We’ve seen this error for as long as we’ve had Word well over 20 years.Īccording to Microsoft the cause is “ where Word does not know the current user.” But to us the problem is caused by the dialog boxes. The document can’t open because the dialog box is still visible – hence the error message. Go to Explorer and double-click on any Word document.Go to a dialog box such as File | Open, Save As or Print.From Word (any version) open a document.Firstly it’s a long known problem in Office programs (at least 20 years including Word 365) and the cause given by the article doesn’t seem right. It’s was curious article for several reasons.
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